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Customer Acquisition Cost (CAC) is an important metric in the SaaS industry.  CAC is tied at the hip with Lifetime Value (LTV) that we discussed in a previous post.  The simplistic formula for estimating CAC is: {Fully loaded (including Headcount) Sales and Marketing Expenses for

Flexibility wasn’t something hiring managers dwelled on a decade ago, but a new economic landscape has brought the strategy to the forefront of the recruitment world. Companies today offering flexible working arrangements for their employees—such as telecommuting options and scheduling flexibility—are finding numerous rewards from

Calculating Lifetime Value (LTV) of customers is essential for smart marketing in any B2B SAAS company. LTV dictates how much money to spent in acquisition as well as the nature of retention and upsell efforts. To make things interesting, LTV typically differs by customer tier,

Having a worker pipeline in place—essentially a resource of qualified professionals you can reach out to for filling vacant positions—is a prudent move for any company. Especially given that research shows American companies lose billions of dollars annually from the fallout of unfilled openings. One

With so much emphasis understandably placed on forging an impressive team of upper- and middle-management executives, it can be easy for organizations to overlook the significance of their entry-level employees. One word of advice on this: Don’t! These workers, in their own way, are the

There are two factors that make up the revenue potential of a lead: Size of the potential deal Likelihood of conversion from lead to customer How to handle the lead is dependent on the combination of these factors. Size of the potential deal This is

Plenty of companies fall into the trap of leaving key job openings vacant for lengthy periods. They tell themselves that the right person just hasn’t come along yet, that the rest of the staff can cover the tasks temporarily and that their bottom line isn’t

A well-balanced demand generation plan requires both inbound and outbound marketing components.  In the past few years, all the buzz has been around inbound marketing tactics such as website content, SEO, Google AdWords, and retargeting.  However, audience have now wised up to the fact that

Innovative; creative; cutting-edge; flexible. If these words don’t apply to your hiring practices you’re likely missing out on some of the most skilled candidates currently available in the workforce. Just like the old 9-5 on-site, traditional job model is changing, so must the hiring approach

As a marketer, your goal is to generate more opportunities and sales.  To that end, you keep your eyes fixed in the marketing dashboard to track your progress towards the goal for the quarter. You get a sense of how things are going by the


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